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Product Documentation Specialist
Product Documentation SpecialistConfidential • India
Product Documentation Specialist

Product Documentation Specialist

Confidential • India
1 day ago
Job description

Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS. We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more . Based in Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact.

We are looking for a detail-oriented Product Documentation Specialist to create and manage high-quality documentation for our software products. You will translate complex technical information into clear, concise, and accessible content, ensuring our users have the resources they need to succeed.

Key Responsibilities :

  • Create and maintain comprehensive product documentation , including user manuals, help guides, and knowledge bases.
  • Collaborate with product managers, engineers, and designers to understand the product and produce accurate, user-friendly content..
  • Develop and update online help and troubleshooting resources to enhance the user experience.
  • Continuously improve documentation based on user feedback and industry best practices.

Key Qualifications :

  • Proven experience in technical writing or product documentation in the tech industry.
  • Excellent writing and editing skills with an eye for detail.
  • Ability to simplify complex concepts and make them easily understandable for various audiences.
  • Proficiency in documentation tools (e.g., Confluence, MadCap Flare, Adobe RoboHelp).
  • Why Join Us

  • Competitive pay (Up to ₹1200 / hour).
  • Flexible hours.
  • Remote opportunity
  • NOTE : Pay will vary by project and typically is up to Rs. 1200 per hour (if you work an average of 3 hours every day - that could be as high as Rs 90K per month) once you clear our screening process.

    Shape the future of AI with Soul AI!

    Skills Required

    Product Documentation, Madcap Flare, Technical Writing, Confluence, Adobe Robohelp

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    Product Specialist • India

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