Talent.com
Good People HR Pty Ltd
Service Desk AnalystGood People HR Pty Ltd • AU
Service Desk Analyst

Service Desk Analyst

Good People HR Pty Ltd • AU
28 days ago
Job description

Service Desk Analyst

Do you love IT & helping people solve IT problems? Are you looking to learn and grow your career? Do you have good troubleshooting skills and like to run small projects?

Seeking:

Service Desk AnalystThis role looks after Level 1 Support, ideal for a graduate with 2-3 + years of experience and a person willing to grow and learn

Industry: Pharmaceutical Manufacturing

Location: South-Eastern Suburbs

Salary: Market Leading Salary + Perks + Free Parking

Day to day aspects of the Service Desk Analyst Role:

  • Provide day to day workstation and network troubleshooting and support, and working within the ICT Service Desk and be involved in day to day ICT operations.
  • Primarily based at one of the two main sites to welcome end-user requests and provide advice in conjunction with technical support.
  • The role will entail onsite support, phone support (with remote session where practical), on client workstation and smart devices, supporting operating systems, applications, client networks and conferencing facilities.
  • Identification and logging of incidents, triage, categorisation and request prioritisation.
  • Participate in after-hours on-call roster supporting after hours production and operations.
  • Assist with administrative duties such as asset allocation, reconciliation and other non-technical administration duties.
  • Maintain in-depth knowledge, ensuring personal and professional development in line with the ICT strategy, provide advice on policies, processes and procedures relating to the transition of ICT Services
  • Work in accordance with personal and department agreed Service Levels.

If this sounds like the role you would like to be in, send your application in ASAP! We are interviewing candidates for this role ASAP!

IMPORTANT: It is a requirement of all our jobs that you have a PR or AU/NZ Citizenship. A work visa is not sufficient as all our jobs are permanent. Please do not apply if you do not meet these requirements.

Apply Now

Create a job alert for this search

Service Desk Analyst • AU

Similar jobs

Keycloak Analyst / Developer (Distributed Authentication Platform)

AccentureAU

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed acro... Show more

Business Systems Lead Analyst - Medical Device - Biotech - Healthcare exp ideal

Good People HR Pty LtdAU

Business Systems Lead Analyst - Medical Device - Biotech - Healthcare exp ideal.The Senior Program Analyst / Business Systems Lead Analyst plays a key strategic role in shaping and implementing a t... Show more

ICT Service Desk Engineer / Technician

Good People HR Pty LtdAU

ICT Service Desk Engineer / Technician.Work with a great management team!.We are looking for motivated candidates with a passion for technology with various levels of experience - You may already b... Show more

IT HELP DESK TECHNICIAN | 12 month contract with opportunity for Full-time | Global company based

Good People HR Pty LtdAU

IT HELP DESK TECHNICIAN | 12 month contract with opportunity for Full-time | Global company based in South East Melbourne.A global company based in South East Melbourne.Our client is looking for th... Show more

AML Analyst/Specialist

Police BankAU

Police Bank is one of Australia’s fastest growing Mutual Banks.We are a progressive, purpose-driven financial institution, and we pride ourselves on offering a competitive range of financial produc... Show more

Senior Manager Data Center Hardware Support (Sydney Location)

OracleAU

Manages teams conducting end-to-end hardware installation and troubleshooting.Oversees teams implementing network communications and solutions.Oversees data centre environments, customer environmen... Show more

ICT Service Desk Engineer / Technician | South East | Full time | Information Technology | IT

Good People HR Pty LtdAU

ICT Service Desk Engineer / Technician | South East | Full time | Information Technology | IT.Work with a great management team!.We are looking for motivated candidates with a passion for technolog... Show more

AML Analyst/Specialist – 6MFTC

Police BankAU

Police Bank is one of Australia’s fastest growing Mutual Banks.We are a progressive, purpose-driven financial institution, and we pride ourselves on offering a competitive range of financial produc... Show more

IT Roles | IT Project Engineer | ICT Service Desk Engineer | Help Desk Technician | SAP

Good People HR Pty LtdAU

IT Roles | IT Project Engineer | ICT Service Desk Engineer | Help Desk Technician | SAP Professionals.We are seeking expressions of interest for our renowned clients to fulfil the following vacanci... Show more

Seeking Service Desk Analyst & Service Desk Engineer - SE Suburbs - Analyst Package $86K & Engineer

Good People HR Pty LtdAU

Seeking Service Desk Analyst & Service Desk Engineer - SE Suburbs - Analyst Package $86K & Engineer Package $92K.Do you love IT & helping people solve IT problems? Are you looking to le... Show more

ICT Service Desk Engineer

Good People HR Pty LtdAU

Work with a great management team!.We are looking for motivated candidates with a passion for technology with various levels of experience - You may already be in a similar role or have just gradua... Show more

Technology and Operations Centre Referrals

AccentureAU

Accenture is a global professional services company with leading capabilities in digital, cloud and security.We are expanding for the new financial year.Kindly submit your application to express yo... Show more

Senior Security Operations Analyst

affix GroupAU

You’ll be joining a major national transformation program focused on delivering a new generation of secure, user-centric digital services.This multi-year initiative is building a modern platform ca... Show more

Service Desk Analyst

Good People HR Pty LtdAU

Do you love IT & helping people solve IT problems? Are you looking to learn and grow your career? Do you have good troubleshooting skills and like to run small projects?.Service Desk AnalystThi... Show more

Senior Analyst, IBM OpenPages

MasterCardAU

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.Together with our customers, we’re helping build a sustainable economy where everyone can prosper.We supp... Show more

Process Improvement Analyst

Whistle Clean AustraliaAU

To ensure the company’s processes run efficiently by keeping procedures up to date, and improve productivity through automation and software implementation. Show more

*Business Analyst*

AccentureAU

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Join Accenture’s Utilities practice to support energy, water, and infrastructure clients... Show more

Business/Systems Analysts (IT) - Infinite Consulting

Infinite ConsultingAU

Australian Citizens with current Baseline clearance.In this role, as the Senior Business Analyst you will undertake research, discovery and analysis of business requirements, to scope, design and i... Show more

Storage Infrastructure Specialist

Infinite ConsultingAU

Storage Infrastructure Specialist.Australian Citizens with current Baseline clearance.Senior Storage Infrastructure Specialist for a three-month contract.This role will optimise Dell PowerScale and... Show more

Risk and Insurance Analyst

Srg GlobalAU

We are seeking a detail-oriented and analytical Risk & Insurance Analyst to join our team.This is an exciting opportunity to play a key role in supporting the organisation's risk management and... Show more