HR Generalist

Job Description

Role Objective: To build, strengthen and scale the organization’s human capital by driving end-to-end HR operations across talent acquisition, employee engagement, performance management, learning and development, HRMS management, payroll coordination, statutory compliances and organizational culture. This is a critical position directly responsible for strengthening the organization’s people practices, talent pipeline and long-term growth culture.

Responsibilities

• Talent Acquisition & Workforce Planning: Drive end-to-end recruitment across corporate, retail and operational functions; build sourcing channels through job portals, consultants, referrals and networking; coordinate interviews, evaluations, offer rollouts and onboarding; maintain a structured recruitment tracker and hiring pipeline.
• Payroll, HR Operations & Compliance: Coordinate payroll inputs, attendance and leave management; ensure adherence to statutory HR compliances and labour laws; maintain accurate employee records, contracts and HR documentation; coordinate with external consultants and agencies for statutory requirements.
• HRMS Management & Process Implementation: Manage and optimize HRMS platforms for attendance, payroll, leave and employee records; develop and implement HR policies, SOPs and employee processes; ensure timely reporting and documentation across HR functions.
• Performance Management & Employee Development: Coordinate performance appraisal cycles and tracking mechanisms; assist leadership in defining KRAs, KPIs and performance benchmarks; support execution of training and capability development initiatives.
• Employee Lifecycle Management: Manage onboarding, confirmation and separation processes; conduct exit interviews and analyze attrition trends; support talent retention initiatives and ensure smooth employee experience across the lifecycle.
• Employee Engagement & Organisational Culture: Drive engagement initiatives, reward and recognition programs and internal communication; build a positive, high-performance work culture; support conflict resolution, grievance handling and employee relationship management; ensure alignment with organizational values.

Qualifications

• 3–5 years of experience as an HR Generalist or in a similar Human Resources role.
• Hands-on exposure to recruitment, payroll coordination, employee engagement and HR operations.
• Experience in retail, healthcare, startup or multi-location organizations preferred.
• Demonstrated ability to independently manage multiple HR functions in a fast-paced, growth-oriented environment.
• Bachelor’s degree in Human Resources, Business Administration or related field preferred.

Skills

Key skills required for success in this role include strong interpersonal and communication skills, structured problem solving, high confidentiality, ownership mindset and proficiency with HR systems and tools.

. Skillset Required: Talent Acquisition, Workforce Planning, Recruitment Sourcing, Interviewing, Onboarding, Offboarding, Payroll Management, Attendance Management, Statutory Compliance, Labour Law Knowledge, HRMS Administration, HR Policy Development, Performance Management, KRA and KPI Setting, Learning and Development, Training Coordination, Employee Engagement, Employee Relations, Conflict Resolution, Grievance Handling, Exit Management, HR Reporting, HR Documentation, HR Analytics, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Confidentiality, Talent Retention, Stakeholder Management