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International Process (Analyst)- US
ConfidentialPune21 days ago
Job descriptionEducation : All Graduates (Freshers / Experience, 2020 onwards). Language : Excellent command of English (both written and spoken). Shift : Willingness to work in Night Shift. Week-offs : 5 working days with 2 rotational week-offs.
Key Responsibilities :
- Provide customer support via voice or chat to clients.
- Resolve customer queries and ensure high levels of satisfaction.
- Maintain service quality and adhere to company standards.
- Meet performance targets and KPIs.
- Handle customer complaints and provide effective solutions.
Candidate Requirements :
Skills Required
Customer Support, Communication Skills, Problem Solving, English Proficiency, Time Management, Client Interaction
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Analyst • Pune
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