Technical Support Specialist (SaaS)

About Eqvista

Eqvista is an integrated Saas system that helps companies to manage private company equity by minimizing costs by automation, accounting, sharing and compliance tools built into the system. We also provide an array of valuation services for helping founders find their valuation for fundraising and ESOP issuance (409a)

Please visit : https : / / eqvista.com / to learn more about our company.

For more open position, please visit : https : / / eqvista.com / careers /

We are looking for a highly-driven and motivated Technical Support to join our team. They will be mainly responsible to provide technical support for users and instructions for internal use on our software system. High performance and capacity candidates would have an opportunity to expand their role.

Job Responsibilities & Duties :

• Preparation of Support Articles on software features for client
• Preparation of Instruction Manual for internal use
• System design and internal / external support guides
• Assisting for preparation of details for developing new features
• Liaising with different teams concerning product development or project details.
• Handling ad hoc assignments as required

Job Requirements :

What We Offer