Financial
- Takes part in inventories and manages stocks under his / her responsibility
- Increases revenue for the point of sale through additional sales techniques
- Prepares and analyses financial reports / results and implements corrective actions as necessary
- Manages the outlet cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
- Ensures strict adherence to Outlet Internal bill settlement policy as per the company / hotel guidelines.
Operational
Organizes the work for the team including the need to multi-skill in employees for job requirementsEnsures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc)Continuously takes initiatives to enhance and improve the team members product knowledge.Takes initiative to maintain and update repeat guest history and regularly communicates the same to the team members during outlet briefings etc.Ensures prompt guest recognition on the basis of VIP list / repeat guests as per the guest history.Ensures the point of sale is prepared to a high standard in order for :Taking guests orders
Equipment is used correctly
Takes the global level of activity into account when managing the flow of guests placement at tables and reservationsChecks the quality speed and overall efficiency of the team / waiting staff.Ensures that the Back of the house service areas are maintained as per the hotel standards.Business plan / Analysis
Supervises the teams sales attributesAnalysis the outlets sales and revenue and strives to achieve and exceed the Financial budgetsMakes efforts to train the team in up-selling and suggestive selling techniquesHelps increase guest loyalty through quality of serviceConsistently review the VOG report to enhance guest experienceTeam Management
Evolves working methods in line with brand philosophyRespects labor law particularly when preparing work schedulesIntegrates trains and manages personnel and assists team members to improve their skills and provides support for career developmentEnsures his / her staff are well presented (clothing personal hygiene etc)Ensures smooth coordination between the different departments (dining rooms kitchens bars lobby etc)Qualifications :
Vocational certificate to degree level with experience in F&B and supervising a teamLanguages : fluent in the national language English and a 3rd language would be a plusMinimum 1 year experience in similar capacity or at least 4-5 years of relevant industry experience.Remote Work : No
Employment Type : Full-time
Key Skills
Administrative Skills,Time Management,Listening Skill,Leadership skills,Organizational Skill,Business Process Skill,Customer Services,Reservation Skills,Bar Management,Communication,Relationship Management,Strategic Thinking Skills,Team Player Spirit,Marketing Skills,Problem Solving Skills
Experience : years
Vacancy : 1