Talent.com
This job offer is not available in your country.
IT Operations Manager - Vendor Management System

IT Operations Manager - Vendor Management System

Koyo ConsultingNoida
30+ days ago
Job description

Responsibilities :

  • Oversee all daily IT operations for a multi-site environment, ensuring the stability, integrity, and efficient operation of our information systems.
  • Develop, implement, and enforce standardized IT policies and procedures to ensure consistency and security across all locations.
  • Manage the complete IT procurement lifecycle for the entire organization.
  • Identifying needs, evaluating options, negotiating with suppliers, and processing purchases of hardware and software.
  • Lead, mentor, and manage a distributed team of IT consultants, fostering a culture of high performance, continuous learning, and excellent customer service across all offices.
  • Direct vendor management activities, building strong relationships, and ensuring service level agreements (SLAs) are met and value is maximized.
  • Serve as the final escalation point for complex technical issues affecting our consultants and client-facing operations.
  • Drive strategic initiatives to automate and streamline IT processes, leveraging API scripting to boost efficiency for a remote workforce.
  • Collaborate with practice leaders and office managers to understand their technological

needs and align IT strategy with business goals.

  • Generate and present comprehensive reports on IT performance, project status, and team :
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 5+ years of proven experience in IT Operations Management, preferably within a professional

    • services environment.

  • Demonstrated experience in leading and managing a distributed or multi-site IT team.
  • Strong expertise in IT procurement, vendor management, and contract negotiation.
  • In-depth knowledge of IT infrastructure, including networking, hardware / software support,

    • and security principles for a mobile workforce.

  • Exceptional organizational, project management, and leadership capabilities.
  • Ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.
  • Professional certifications (e. g., ITIL, PMP, CompTIA Network+).
  • Advanced knowledge of scripting and automation using tools like Python or PowerShell.
  • Familiarity with cloud infrastructure platforms such as GCP, AWS, or Azure and Google

    • Workspace, Mobile Device Management solutions.

    (ref : hirist.tech)

    Create a job alert for this search

    Operation Manager • Noida