LabVantage L2 Support Engineer

Role : LIMS Labvantage - L2 Support

Experience : 4- 10 years

Location : Pan India

Notice Period : Immediate to 15 days

• Good Knowledge on LabVantage application should have experience in implementing LIMS application for Life Science domain
• Extensive knowledge of LIMS installation and support
• Should be able to provide L2 support and general trouble shooting for User Service Incidents and User Service Request tickets created through Incident management tool ie Service Now
• Should be well versed with User access management activation modification revoke inactivation
• Should have handle Data migration for LIMS
• Review and update documentation associated with incidents and service requests
• Managing Data Packaging with CMT and CTT
• Thorough with Problem Management ability and provide innovative solutions
• Monitoring of application review logs identify and exceptions
• Minor Enhancements associated with the application
• Good in written and verbal communication
• experience with directly working with client