Customer Service Representative

Job Description :

Role : Customer Service Intern

We are seeking a dedicated, detail-oriented, and customer-focused individual to join our team as a Customer Support Intern. The ideal candidate will be the primary point of contact for customers, ensuring a positive experience by providing exceptional service and resolving issues in a timely manner. This role requires strong communication, problem-solving skills, and a customer-first mindset.

Key Responsibilities :

Customer Interaction :

• Respond to customer inquiries via Phone, Email, Chat, Social Media Platforms in a timely and professional manner.
• Handle complaints, provide appropriate solutions, and follow up to ensure resolution.

Problem Resolution :

Product & Service Knowledge :

Feedback & Improvement :

Qualifications :

Skills :