Customer Support - Voice Process

Description

We are looking for a dedicated Customer Support Executive for our voice process team in India. The ideal candidate will be responsible for addressing customer queries, providing solutions, and ensuring a high level of customer satisfaction.

Responsibilities

• Handle customer inquiries and provide support via voice calls.
• Resolve customer issues in a timely and efficient manner.
• Maintain a high level of customer satisfaction through effective communication.
• Document customer interactions and feedback in the system.
• Collaborate with team members and other departments to improve customer experience.

Skills and Qualifications

Education

Bachelor Of Computer Application (B.C.A), Master OF Business Administration (M.B.A), Master of Law (M.L / L.L.M), Master of Music (MM / MMus), Master of Fine Arts (MFA), Bachelor of Science (B.Sc), Master of Health Administration (MHA), Bachelor of Interdisciplinary Studies, Master of Health Science (MHSc), Masters in Technology (M.Tech / M.E), Master of Pharmacy (M.Pharm), Master of Library & Information Science (MLIS), Doctor of Dental Surgery / Medicine (DDS / DMD), Bachelor Of Technology (B.Tech / B.E), Doctor of Musical Arts (DMA), Bachelor of Education (B.Ed), Master of Technical & Professional Communication, Bachelor of Music Education (B.M.E.), Bachelor of Music, Master of Real Estate Development, Doctor of Audiology (AuD), Doctor of Ministry, Doctor of Pharmacy (PharmD), Bachelor in General Studies (BGS), Doctor of Nursing Practice (DNP), Bachelor in Hotel Management (B.H.M), Bachelor of Health Science, Master of Public Administration (MPA), Masters of Architecture (M.Arch), Doctor of Jurisprudence, Masters in Communications Disorders (MCD), Bachelor of Homeopathic Medicine and Surgery (BHMS), Master of Tax Accounting, Bachelor of Business Administration (B.B.A), Doctor of Veterinary Medicine (DVM), Doctor of Medicine (M.D / M.S), Master of Commerce (M.Com), Master of Natural Resources (MNR), Doctor of Physical Therapy, Doctor of Public Health (DrPH), Bachelor of Applied Science (BAS), Doctor of Science (DSc / ScD), Bachelor Of Pharmacy (B.Pharm), Bachelor of Liberal Arts (BLA / ALB), Master of Planning (M.Plan), Doctor of Education, Master of Social Work (M.S.W), Doctor of Psychology (Psy. D. / D. Psych.), Bachelors of Law (B.L / L.L.B), Master of Library Science, Bachelor of Commerce (B.Com), Masters in Arts (M.A), Master of Divinity, Master of Liberal Arts (MLA / ALM), Doctor of Optometry, Bachelor of Dental Surgery (B.D.S), Master in Computer Application (M.C.A), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Doctor of Business Administration (DBA), Bachelor of Social Work (B.S.W), Master of Accounting, Master of Public Health (MPH), Master of Education (M.Ed), Master in Landscape Architecture, Master of Professional Accountancy (MPA), Bachelor of Arts (B.A), Doctor of Chiropractic (DC), Bachelor of Architecture (B.Arch)

Skills Required

Active Listening, Problem Solving, Time Management, Conflict Resolution, Domestic BPO, Inbound Process, frm , Query Resolution