Quality Manager - Mortgage process

Responsibilities :

• Lead and manage the Quality team for Mortgage processes to ensure adherence to standards.
• Monitor and evaluate mortgage process operations, identifying gaps and areas for improvement.
• Conduct audits, provide constructive feedback, and implement quality improvement initiatives.
• Develop and maintain quality frameworks, guidelines, and performance metrics.
• Collaborate with operations and training teams to enhance process efficiency and accuracy.
• Prepare detailed quality reports and present insights to senior management.
• Ensure compliance with regulatory requirements and internal process standards.

Experience : Proven experience as Manager or Assistant Manager in Quality for Mortgage processes

Qualification : Graduate (Any discipline)

Skills Required

Quality Management, Mortgage Process, Compliance, Reporting, Audit, Microsoft Office Suite