Credit Control (B2B) - Travel Super Mall

Job Description

Travel Super Mall is seeking a diligent and proactive Credit Controler for (B2B Vertical ) to manage our B2B credit accounts. In this role, you will be responsible for managing outstanding balances, ensuring timely payments, and maintaining a healthy cash flow. The ideal candidate will have strong communication skills, experience in managing B2B client accounts, and the ability to resolve payment issues while building positive relationships with clients.

Key Responsibilities

• Manage B2B Credit Accounts: Oversee the credit accounts of B2B clients, ensuring timely invoicing and collection of payments.

• Credit Risk Assessment: Conduct credit checks on new clients, establish appropriate credit limits, and monitor the creditworthiness of existing clients.

• Debt Recovery: Track overdue payments, initiate collection efforts, and follow up on pending invoices. Negotiate payment plans when necessary.

• Payment Reconciliation: Reconcile client/suppliers account, bank reconciliation to ensure accurate records of outstanding amounts and payments received.

• Dispute Resolution: Liaise with clients and internal departments to resolve any payment-related disputes or discrepancies.

• Reporting: Generate regular reports on outstanding debts, collections performance, and credit control KPIs for management.

• Process Improvement: Identify and recommend improvements in the credit control process to increase efficiency and reduce risk.

• Client Relationship Management: Maintain positive relationships with clients while ensuring compliance with credit policies and timely debt collection.

Qualifications

• Educational Background: Bachelor's degree in Finance, Accounting, or a related field.

• Experience: 3+ years of experience in credit control, accounts receivable, or finance, preferably in the travel or hospitality sector.

• Communication: Excellent verbal and written communication skills with a professional demeanor.

• Negotiation Skills: Strong negotiation abilities to manage difficult conversations and resolve payment disputes.

• Attention to Detail: High level of accuracy and attention to detail when managing financial records.

• Problem-Solving: Ability to identify issues and find effective solutions to ensure payments are received on time.

• Tech-Savvy: Proficiency in accounting software( excelsoft, Winyatra, Navision 365, finbooks) and MS Office, especially Excel.

• Customer Service: A customer-focused approach with a balance between enforcing payment terms and maintaining good client relationships.

• Preference : added advantage from travel domain

Additional Information

Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.