SFDC BSA - Quote to Cash

About CloudFulcrum :

CloudFulcrum is an innovative Salesforce DevOps transformation company, dedicated to providing top-notch Salesforce solutions and services. We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficiency and client satisfaction.

Job Description :

We are looking for a Salesforce Business Analyst with at least 6+years of experience to be instrumental in shaping the Salesforce ecosystem—working closely with cross-functional teams, collaborating with stakeholders, and executing end-to-end functional delivery. If you’re passionate about bridging business and tech, we want to hear from you.

Key Responsibilities :

6–10 years of proven experience in

Salesforce functional consulting

(Sales & Service Cloud).

Deep understanding of

Lead-to-Cash ,

Quote-to-Cash , and related business processes.

Strong Salesforce configuration knowledge (Workflows, Process Builder / Flows, basic configuration).

Expertise in

Opportunity ,

Quotes ,

Orders ,

Service Contracts ,

Entitlements , and

Partner Portal .

Excellent documentation and diagramming skills (functional flows, specs, etc.).

Demonstrated experience crafting

Jira user stories , conducting

Impact and Root Cause Analyses .

Skilled in facilitating UAT—planning, executing, and representing business needs.

Ability to communicate clearly and collaborate with both technical teams and business stakeholders.

Lead and deliver across Sales Cloud and Service Cloud, with practical experience in Opportunity, Quote, Order, Service Contract, and Entitlement Management.

Own the Lead-to-Cash business process and optimize it for maximum impact.

Enable Partner Portal, opportunity forecasting, and pipeline visibility.

Configure the Salesforce platform using Workflows, Flows, and other declarative tools.

Drive requirement gathering, document functional specs, flow diagrams, and business process maps.

Write user stories (Jira), perform Impact Analysis and Root Cause Analysis, and translate business requirements into technical deliverables.

Nice to Have

Understanding of integrations and middleware (ERP, finance, etc.).