CRM (Customer Relationship Management)

Job Description

• Build customer relationships with Existing Members.
• Manage customer communication - Oral / Written.
• Resolve customer issues within the TAT.
• Improve customer care by giving better service to the members.
• Expand customer base by pitching Upgradation to Members and increase in revenue.
• Skills required - Communication Oral / Written, Customer service, Problem-Solving, Negotiation, Time management, Computer, Target Oriented.
• Reporting To - Branch Manager/ Regional Manager.

Candidate Profile required

• Education – Graduate / Post Graduate from renowned university

Years of Experience

Minimum two years in CRM

Compensation

Salary: As per industry standards + incentives. Benefits – Travel Allowance

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