Technical Support Specialist

Technical Support Role Overview

As a technical support specialist, you will be responsible for providing expert assistance to clients with technical issues. Proficient in multiple languages, including German and English, is essential for this role.

• 2-3 years of experience in remote technical support, hardware troubleshooting, software troubleshooting, network issues, Windows operating systems, MS Office suite, and common business applications are required.

We are seeking a highly skilled individual who can work independently and as part of a team to provide exceptional customer service and support enterprise clients or multilingual environments.

About This Job

This job requires proficiency in ITSM or ticketing systems like ServiceNow, excellent communication and problem-solving skills to explain technical information to non-technical users, and the ability to work in a fast-paced environment.

Key Requirements

Benefits

This role offers the opportunity to work with a dynamic team, receive training and development opportunities, and advance your career in technical support.