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Transformative - Manager - Last Mile & Warehouse Operations
Transformative Ventures Pvt LtdGurugram, India1 day ago
Job descriptionOversee inventory planning and warehouse efficiency. Ensure operations are cost-effective and compliant with safety and legal standards. Design and own end-to-end unit cost strategies. Manage the complete last-mile cycle, including 3PL relationships. Achieve and maintain delivery SLA success ratios. Improve fleet management practices and optimize operational costs. Mentor Delivery Centre Managers. Enhance customer experience and service quality. Liaise with Finance, Customer Service, and Head Office for seamless operations Develop and implement policies, procedures, and best practices. Monitor production KPIs and perform quality controls. Formulate strategic and operational objectives using financial data to drive profitability. Manage budgets, forecasts, and vendor relationships, tracking pricing, rebates, and service Recruit, train, and supervise staff. Make key policy, planning, and strategy decisions. Proven experience as an Operations Manager or similar role in logistics / operations. Solid knowledge of organizational effectiveness and operations management. Experience in budgeting, forecasting, and financial analysis. Excellent communication, leadership, and organizational skills. Degree in Business, Operations Management, or a related field; MBA is preferred, from tier 1 campuses such as IIT or NITIE or IIMs Unique opportunity to lead international operations and drive strategy from a central hub in India, interfacing with global teams and markets. A culture that values innovation, continuous improvement, and operational excellence. Opportunities for professional development and career advancement within a rapidly expanding global business. Direct influence on enhancing customer experience and operational efficiency across a diverse, international logistics network
Manager - Last Mile & Warehouse Operations Summary :
We are looking for an experienced Operations Manager to oversee our last mile delivery and warehouse operations. This role is ideal for candidates with a strong academic background preferably an MBA and proven experience in logistics and operations management.
Key Responsibilities :
Global Operations Leadership :
- Oversee and manage last mile delivery operations across all Global cities, ensuring efficiency, timely deliveries, and superior customer experience.
Warehouse Management :
Last-Mile Delivery :
Fleet & Team Management :
Customer Experience & Collaboration :
Operational Excellence / Network Planning / Optimisation to drive cost efficiency :
Requirements & Skills :
What We Offer : Global Exposure :
Innovative Environment :
Career Growth :
Impactful Role :
(ref : iimjobs.com)
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Manager Manager • Gurugram, India
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