Process Associate-Claims

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate, Insurance Claims

Responsibilities :

Responsible for performing backend claims support activities like Document Indexing, Claim Payments, setting up FNOLs & Schedule Independent Medical Examinations.

• Accurately analyze invoices & make payments to Vendors & Insureds on a claim.
• Accurately identify keywords on a claim related document & Index the documents to an appropriate claim
• Accurately analyze & set up new assignments for Independent Medical Examinations
• Ensure that assigned targets in accordance with SLA metrics are met
• Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics
• Provide accurate process reports on a timely basis

Qualifications we seek in you

Minimum Qualification

Preferred Skill Set