About the Role :
We are looking for an experienced Guidewire Business Analyst with 5+ years of industry experience in the P&C insurance domain and hands-on expertise in Guidewire PolicyCenter, BillingCenter, or ClaimCenter.
The ideal candidate will act as a liaison between business stakeholders and technical teams, ensuring smooth requirement gathering, gap analysis, solution design, and successful implementation.
Key Responsibilities :
- Collaborate with business stakeholders (underwriters, claims adjusters, billing teams) to gather and analyze requirements.
- Perform gap analysis between business needs and Guidewire out-of-the-box (OOTB) functionalities.
- Document Business Requirement Documents (BRDs), Functional Specifications, User Stories, Process Flows, and Acceptance Criteria.
- Work closely with development and QA teams to ensure requirements are well understood and implemented.
- Support integration design discussions (CRM, payment gateways, rating engines, third-party services).
- Assist in User Acceptance Testing (UAT) by preparing test scenarios, validating results, and managing defects.
- Participate in Agile ceremonies - sprint planning, backlog grooming, retrospectives.
- Conduct end-user training and provide post-production support.
Required Skills & Experience :
5 years of IT / Insurance industry experience, with at least 3-4 years as a Guidewire Business Analyst.Strong knowledge of P&C Insurance processes - policy lifecycle, claims management, billing & payments.Hands-on experience with Guidewire PolicyCenter / BillingCenter / ClaimCenter.Familiarity with Guidewire Data Model, Product Model, and Integration Layer.Strong expertise in requirement gathering, documentation, and user story creation.Experience in Agile (Scrum / SAFe) environments.Good understanding of SQL queries for data validation.Tools : JIRA, Confluence, Visio, Postman.Excellent communication and stakeholder management skills.Preferred Qualifications :
Guidewire certification (PolicyCenter / ClaimCenter / BillingCenter BA or Specialist).Exposure to Guidewire Cloud implementations.Experience working with global clients in insurance domain transformation projects(ref : hirist.tech)