Service Support Coordinator II

Coordinated with the service team for billing planning, updates, status tracking, and managed service spares as well as zonal

service billing.

Liaised with the accounts team for invoice generation and submission through physical delivery or customer online portals.

Maintained daily progress updates for all billable service calls.

Supported the collection of completed billing invoices, including customer visits to resolve commercial queries.

Assisted the Service Field team with all commercial and billing-related queries to ensure smooth operations.