Principal Associate - IT

Job Description

L2 Ops Engineer

REPORTING TO :  Infrastructure Service Operations, Food, Feed and Agro Testing Europe

WORKING LOCATION :  India

OVERALL OBJECTIVES :  As part of the IT Infrastructure Support Team for Eurofins Food, Feed & Agro Testing Europe, you will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure, SCCM and ManageEngine Endpoint Central engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. You will get an opportunity to drive Eurofins major IT Infrastructure transition and transformation across Food, Feed & Agro Testing Europe businesses

SPECIFIC ASSIGNMENTS :

As part of the Food, Feed & Agro Testing Europe Operations L2 Team you will act as primary contact to support infrastructure regarding :

• Desktops and Servers patching with related KPIs
• Workspace related queries and issues
• M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows).
• Identity and Access Management queries.
• Applications related problems requiring triage to respective application support group.

Main activities, but not limited to, are :

REQUIRED SKILLS :

An ideal candidate should have strong 5+ years experience in all of the below :

Below skills will be an advantage :

Qualifications

Additional Information