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IT Manager

IT Manager

Anumanabangalore, karnataka, in
30+ days ago
Job description

Job Title : IT Manager

Location : Bangalore, India

Industry : Healthcare Software / HealthTech

Employment Type : Full-time

Role Overview :

The IT Manager will oversee and optimize the organization's IT infrastructure, ensuring all systems are secure, scalable, and compliant with healthcare industry regulations—especially ISO 27001, SOC2, HIPAA, HITRUST . This role emphasizes leadership, strategic planning, and measurable performance with robust expertise in identity management, endpoint security, cloud security, and IT service management.

Key Responsibilities :

  • IT Infrastructure Management : Oversee all networking, cloud, hardware assets, and core IT products for reliable, secure operations—specifically managing platforms like Okta, Jumpcloud, CrowdStrike, Netskope / Zscaler, and ITSM tools such as ManageEngine.
  • Healthcare Compliance : Implement and maintain ISO 27001, SOC2, HIPAA, HITRUST standards for data security, privacy, and audit readiness.
  • Software & Application Support : Collaborate with development / product teams for deployment and support of healthcare applications, maintaining seamless integration with identity / access management and security platforms.
  • Cybersecurity : Manage risk assessment, access controls, encryption, security monitoring, incident response, and endpoint protection leveraging solutions like CrowdStrike and network / cloud security via Netskope or Zscaler.
  • Identity & Access Management : Administer and optimize Okta and Jumpcloud environments to enforce strong authentication, provisioning, deprovisioning, and user lifecycle management.
  • IT Service Management : Utilize tools such as ManageEngine to streamline IT support processes, asset management, and ticket resolution.
  • Team Leadership : Supervise and mentor IT support and system admins, drive professional development and accountability.
  • Vendor Management : Evaluate, select, and manage key hardware / software vendors and service partners.
  • IT Strategy & Budget : Develop IT roadmaps and budgets, implementing cost-effective technology initiatives.
  • Business Continuity : Maintain robust backup and disaster recovery for uninterrupted system availability.
  • Stakeholder Relations : Communicate with executive leadership to align IT strategy with business goals.

Required Qualifications & Skills

  • Bachelor’s / Master’s in Computer Science, IT, or related field.
  • 7+ years of IT experience, 3+ in IT management in healthcare or regulated sectors.
  • Cloud platforms (AWS / Azure / GCP), networking, database systems, and enterprise cybersecurity.
  • Compliance management with ISO 27001, SOC2, HIPAA, HITRUST .
  • Strong analytical, project management, and stakeholder management skills.

    • Proven hands-on expertise with :

  • Identity & Access Management : Okta, Jumpcloud
  • Endpoint Security : CrowdStrike
  • Cloud / Network Security : Netskope, Zscaler
  • IT Service Management : ManageEngine
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    It Manager • bangalore, karnataka, in