Sr Associate PLM Systems Analyst

About Amgen

Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.

About The Role

Role Description :

The role leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with developers and business analysts to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT Systems. You will collaborate with Product Managers and developers to maintain an efficient and consistent process, ensuring quality deliverables from the team.

The ideal candidate will have a proven track record of implementing technology-driven solutions using 3DEXPERIENCE Cloud platform. Collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in the end-to-end software development lifecycle and a Scaled Agile practitioner.

Roles & Responsibilities :

• Provide L2 / L3 support—investigating incidents, coordinating fixes, and ensuring effective root-cause analysis.
• Coordinate with software vendors, technology teams and business stakeholders to track, and resolve issues.
• Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals
• Work with Product Managers and customers to define scope and value for new developments
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team
• Clearly express features in User Stories / requirements so all team members and stakeholders understand how they fit into the product backlog
• Ensure Acceptance Criteria and Definition of Done are well-defined
• Work closely with UX to align technical requirements, scenarios, and business process maps with User Experience designs
• Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders
• Develop and execute effective product demonstrations for internal and external stakeholders
• Create and maintain accurate GXP documentation of configurations, processes, and changes

Basic Qualifications and Experience :

Functional Skills : Must-Have Skills :

Good-to-Have Skills :

Professional Certifications :

Soft Skills :

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Skills Required

Catia, Enovia