Coupa Administrator

Role : Coupa Administrator

Location : Remote

Employment Type : Contract

Role Overview :

We are hiring a Coupa Administrator to provide remote functional support for Coupa as part of a strategic AMS engagement. You will be responsible for managing user access, configurations, incident resolution, integrations monitoring, and master data activities in close coordination with the Coupa Lead.

Key Responsibilities :

8+ years of experience in Coupa. Design, configuration, and support of Coupa SIM module for

supplier information management . Provide Level 1 and Level 2 support across Coupa modules : P2P, SIM, CLM, Sourcing, Invoicing, Inventory, Spend Guard, etc.

Manage user roles and access provisioning, deactivation, and SOD policies.

Support configuration changes including approval workflows, business rules, and forms.

Perform routine system health checks and monitor integrations with ERP (SAP) via Boomi / MuleSoft.

Re-trigger failed integrations and investigate sync issues with master and transactional data.

Maintain supplier data, cost centres, chart of accounts, project codes, etc.

Support supplier onboarding, content management (catalogs, punchout sites), and invoice processing.

Assist with exception reporting, issue documentation, and knowledge base updates.

Work closely with the Coupa Lead and escalate unresolved or critical issues.

Required Skills & Experience :

Strong hands-on knowledge of Coupa Supplier Portal (registration, profile management, PO & invoice collaboration).

Experience in supplier enablement / onboarding projects for procurement or finance systems.

Excellent communication and presentation skills for supplier training and support.

Ability to manage large data sets for supplier information and maintain data accuracy.

Project coordination skills, including reporting and tracking onboarding progress.

Desired Background :

Prior experience with Coupa Supplier Information Management (SIM) or similar procurement platforms (Ariba, SAP, Oracle, etc.).

Understanding of procure-to-pay (P2P) processes and supplier compliance requirements.

Multilingual communication skills (preferred, to support diverse supplier communities).