Product Manager

Product Manager

Location : Vadodara

Reporting To : Managing Director & CTO

Experience : 12–18 years

About Phonon

Phonon is a pioneer in delivering customer communication automation solutions across BFSI, Aviation, and Enterprise sectors. We design, build, and manage high-availability communication systems that combine voice, web, and messaging to deliver seamless real-time customer experiences. Our platforms handle millions of interactions daily—connecting customers, systems, and outcomes.

Role Overview

We are seeking a Product Manager who can translate business goals into scalable, reliable, and secure product architectures. The role requires someone who can balance business context with deep technical insight—driving roadmaps, managing backlogs, defining architectures, and supporting customer onboarding for mission-critical communication systems.

This role will work closely with the Managing Director and CTO, ensuring that product vision, engineering execution, and customer delivery are aligned.

Key Responsibilities

1. Product Planning & Roadmap

• Define and maintain the product roadmap aligned with company strategy.
• Manage product backlogs and release plans across multiple cross-functional teams.
• Translate business goals into technical deliverables, milestones, and sprint outcomes.

2. Customer Onboarding & Delivery

3. Cross-functional Leadership

4. Architecture & Solutioning (Good to have)

Required Skills & Qualifications

Technical Stack Exposure (Good to have)

Why Phonon