Hostess

Job Resposibility :

• Answer telephone call according to companys standards.
• Ensure that orders are taken clearly and accurately so that the cashier and kitchen ambassadors can fulfil their duties effectively.
• Assist in supervising the team in providing quality  service to the guests.
• Check the table arrangement and seating prior to start of operation hour on each meal period.
• Pay regular attention to guests to ensure that their requests are attended to and exceed their expectation.
• Assist in seating guests.
• Serve food and beverage to guests in the restaurant / banquet area.
• Assist with the set up
• Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
• Take orders promote the restaurants specialties and serve in accordance to the established standards.
• Ensure that the working areas are well maintained.
• Be helpful towards guests that need assistance.
• Clear soiled dishes from the tables to the stewarding area.
• Clean and prepare tables for inflow of guests.
• Assure guests that their complaints or feedback will be dealt with and report to manager with regards to any feedback given.
• Deliver orders promptly to the kitchen production area.
• Keep tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Take responsibility for your designated section and station.
• Any other reasonable request within your range of competence as required by your Executive or Hotel Management.

Whats In It for You

Qualifications :

A Degree / Diploma in Hotel Management  and Catering Technology or any equivalent field .

Well Groomed and presentable

Well spoken confident and smart

Ability to understand and learnt tasks and be a team player

experience in a luxury / lifestyle brand an added advantage

Remote Work : No

Employment Type : Full-time

Key Skills

Restaurant Experience,OpenTable,Food Service,Customer Service,Hospitality Experience,Basic Math,Guest Relations Experience,Host / Hostess Experience,Guest Services,Cash Handling,Phone Etiquette,Writing Skills

Experience : years

Vacancy : 1