Systems Engineer - MSSP

You would act as the key Systems Engineer to work closely with a sales representative in North India to handle Telco and ISP accounts customers. The Systems Engineers main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

As a Pre-Sales System Engineer you will :

• Play an integral role in new business solution pitches, foster long-term relationships, to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved.
• Pre-sales - assist in qualifying sales leads from a technical standpoint.
• Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
• Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
• Conversant with networking applications and solutions.
• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customers technical issues.
• Understand and follow escalation process
• Provide channel partners sustainable training on Fortinet solutions and competitive differentiation
• Provide channel partners technical expertise and oversight as required
• Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner s ability to sell Fortinet solutions
• Provide complex design and systems engineering configurations
• Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry
• Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives
• Participate in the development and support of presentations for customers and partners
• Clearly articulate technical elements of the Fortinet value proposition to customers and partners
• Contribute to the creation of case studies, white papers, and media articles for customers and / or partners
• Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
• Effectively negotiate and pursue conflict resolution
• Lead strategic (organizational) opportunities and proactively provide consultative support
• Create customer documentation for POC
• Work effectively with SME, Sales and Technical Support Team

We Are Looking For :

Skills Required

Sdwan, SOAR, Siem, Firewalls