Elevate Your Career with Infosys BPM – Customer Support International Voice Process

We Are Hiring Now : Customer Support – International Voice Process

Customer Support – International Voice Process

Location : Bangalore

Shifts : Rotational (Including US Night Shifts)

Joining : Immediate Joiners Preferred

Qualification : Full-time Graduates

Experience : 1 - 4 Years

Step into the World of Global Finance

Are you ready to be the voice of a leading Investment Management & Banking support team?

Join Infosys BPM and become a trusted partner to international clients in the financial services space.

What You'll Do :

• ️ Handle international customer queries (voice) in a timely, professional manner
• ️ Assist with investment account-related concerns, product support, and transactions
• ️ Work with high-value clients in Investment Banking / Wealth Management
• ️ Record, escalate, and resolve issues using CRM / ticketing tools
• ️ Collaborate with global teams in a 24x7 high-performance environment
• ️ Escalate complex issues following defined protocols
• ️ Maintain professionalism while dealing with high-value international clients

✅ Preferred Candidate Profile :

Immediate joiners or candidates with short notice periods

Prior experience in voice-based customer service, especially in BFSI domain

Understanding of investment-related terminology and client servicing etiquette

What You Bring :

Fluent English Communication Skills (International Standards)

Knowledge or interest in Investment Banking, Portfolio & Wealth Management

1 - 4 years of voice process / customer support experience preferred

Strong problem-solving and customer-first mindset

Flexibility for night shifts & willingness to work from office

✨ Why Choose Infosys BPM?

Work with global financial clients

Work with a global leader in BPM services

Learn from the best in FinTech customer support

Competitive salary, incentives & shift allowances

Career development & learning opportunities

Fast-track hiring for IMMEDIATE JOINERS

Ready to Apply?

Send your updated resume to :

hanan.mir@infosys.com

Subject Line : “Application for International Voice – Investment Support”

Kindly Include the Following Details in Your Email :

Full Name :

Email ID & Mobile Number :

Graduation Details (Degree, Year, University) :

Date of Birth :

Post-Graduation (If applicable) :

Total Work Experience (in years) :

️ Relevant Experience (Customer Support) :

Current / Previous Company :

Current CTC :

Expected CTC :

Notice Period :

Current Location :

Comfortable with Night Shift? (Yes / No) :

Join a team that’s redefining customer excellence in the financial world.

Your career in global finance starts here!

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

www.infosysbpm.com

Bangalore | Global Locations

Transforming Talent | Empowering Careers