Solution Architect – Experience Cloud

Job Summary :

We are seeking a seasoned

Salesforce Solution Architect

with deep expertise in

Experience Cloud (Community Cloud) , along with strong functional and technical knowledge across

Sales Cloud

and

Service Cloud . The ideal candidate will design scalable, secure, and high-performance Salesforce solutions that deliver exceptional customer, partner, and employee experiences. This role requires a blend of

strategic vision, technical depth, and leadership

in Salesforce architecture and delivery.

Key Responsibilities :

Architect, design, and implement

end-to-end Salesforce Experience Cloud solutions, including complex portals for customers, partners, or employees.

Translate business requirements into well-architected Salesforce solutions leveraging best practices and platform capabilities.

Provide

technical leadership

to developers and administrators across multiple Salesforce orgs and projects.

Collaborate with business stakeholders, product owners, and cross-functional teams to define solution roadmaps and implementation strategies.

Design scalable and secure architecture patterns integrating Experience Cloud with other Salesforce products (Sales, Service, Marketing) and external systems via APIs, middleware, or integration tools (e.g., MuleSoft).

Define and enforce

governance, coding standards, and architectural guidelines .

Conduct

technical reviews , oversee solution design documentation, and ensure alignment with enterprise architecture standards.

Lead workshops, design sessions, and technical deep dives with client teams and business partners.

Stay current on new Salesforce releases, capabilities, and Experience Cloud innovations.

Support pre-sales or proposal activities by providing architectural expertise and estimations when needed.

Required Skills & Experience :

10–15 years

of overall IT experience, with

7+ years in Salesforce

solution design and architecture.

Proven experience in

Experience Cloud

implementation for large-scale customer / partner portals.

Strong understanding of

Sales Cloud ,

Service Cloud , and

Platform capabilities .

Hands-on expertise with :

Lightning Web Components (LWC)

Aura Components

Apex ,

Visualforce ,

SOQL / SOSL ,

Flows , and

OmniScripts

Salesforce Data Model, Security Model, and Sharing Rules

In-depth knowledge of

Experience Builder ,

Site Configuration ,

Themes & Branding , and

Login & Access Management

in Experience Cloud.

Experience designing and implementing

integration architectures

(REST / SOAP APIs, Single Sign-On, Identity Management, etc.).

Strong understanding of

Salesforce DevOps , version control, and CI / CD best practices.

Ability to work with both

technical and non-technical stakeholders , translating business needs into scalable solutions.

Excellent communication, documentation, and presentation skills.

Preferred Skills : Exposure to

OmniStudio ,

Salesforce CMS ,

Einstein Bots , or

Knowledge Management .

Experience working with

multi-cloud

environments or

multi-org

strategies.

Familiarity with

MuleSoft ,

Heroku , or other middleware / integration platforms.

Background in

Agile / Scrum

methodologies.

Certifications (Highly Preferred) :

Salesforce

Certified Application Architect

or

System Architect

Salesforce

Certified Experience Cloud Consultant

Salesforce

Certified Platform Developer I / II

Salesforce

Integration Architect

or

Data Architect

certifications

Soft Skills :

Strategic thinker with strong analytical and problem-solving abilities.

Excellent leadership and stakeholder management.

Ability to mentor development teams and guide technical direction.

Strong documentation and communication skills.