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Solution Architect – Experience Cloud

Solution Architect – Experience Cloud

LTIMindtreemalappuram, kerala, in
23 hours ago
Job description

Job Summary :

We are seeking a seasoned Salesforce Solution Architect with deep expertise in Experience Cloud (Community Cloud) , along with strong functional and technical knowledge across Sales Cloud and Service Cloud . The ideal candidate will design scalable, secure, and high-performance Salesforce solutions that deliver exceptional customer, partner, and employee experiences. This role requires a blend of strategic vision, technical depth, and leadership in Salesforce architecture and delivery.

Key Responsibilities :

  • Architect, design, and implement end-to-end Salesforce Experience Cloud solutions, including complex portals for customers, partners, or employees.
  • Translate business requirements into well-architected Salesforce solutions leveraging best practices and platform capabilities.
  • Provide technical leadership to developers and administrators across multiple Salesforce orgs and projects.
  • Collaborate with business stakeholders, product owners, and cross-functional teams to define solution roadmaps and implementation strategies.
  • Design scalable and secure architecture patterns integrating Experience Cloud with other Salesforce products (Sales, Service, Marketing) and external systems via APIs, middleware, or integration tools (e.g., MuleSoft).
  • Define and enforce governance, coding standards, and architectural guidelines .
  • Conduct technical reviews , oversee solution design documentation, and ensure alignment with enterprise architecture standards.
  • Lead workshops, design sessions, and technical deep dives with client teams and business partners.
  • Stay current on new Salesforce releases, capabilities, and Experience Cloud innovations.
  • Support pre-sales or proposal activities by providing architectural expertise and estimations when needed.

Required Skills & Experience :

  • 10–15 years of overall IT experience, with 7+ years in Salesforce solution design and architecture.
  • Proven experience in Experience Cloud implementation for large-scale customer / partner portals.
  • Strong understanding of Sales Cloud , Service Cloud , and Platform capabilities .
  • Hands-on expertise with :
  • Lightning Web Components (LWC) & Aura Components
  • Apex , Visualforce , SOQL / SOSL , Flows , and OmniScripts
  • Salesforce Data Model, Security Model, and Sharing Rules
  • In-depth knowledge of Experience Builder , Site Configuration , Themes & Branding , and Login & Access Management in Experience Cloud.
  • Experience designing and implementing integration architectures (REST / SOAP APIs, Single Sign-On, Identity Management, etc.).
  • Strong understanding of Salesforce DevOps , version control, and CI / CD best practices.
  • Ability to work with both technical and non-technical stakeholders , translating business needs into scalable solutions.
  • Excellent communication, documentation, and presentation skills.

    • Preferred Skills :

  • Exposure to OmniStudio , Salesforce CMS , Einstein Bots , or Knowledge Management .
  • Experience working with multi-cloud environments or multi-org strategies.
  • Familiarity with MuleSoft , Heroku , or other middleware / integration platforms.
  • Background in Agile / Scrum methodologies.

    • Certifications (Highly Preferred) :

  • Salesforce Certified Application Architect or System Architect
  • Salesforce Certified Experience Cloud Consultant
  • Salesforce Certified Platform Developer I / II
  • Salesforce Integration Architect or Data Architect certifications

    • Soft Skills :

  • Strategic thinker with strong analytical and problem-solving abilities.
  • Excellent leadership and stakeholder management.
  • Ability to mentor development teams and guide technical direction.
  • Strong documentation and communication skills.
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    Solution Architect • malappuram, kerala, in