Sales Operations Manager

Role Overview

We are looking for a Sales Operations Manager to supercharge the efficiency, performance, and scalability of our sales team in North America. This role is both strategic and hands-on — you’ll create processes, design incentive programs, produce sales enablement materials, run targeted campaigns, and ensure our sales team has the tools, training, and insights they need to close deals effectively.

You will work closely with the Sales Leader to ensure smooth execution of sales strategies from planning to post-sale follow-up, driving results across the team.

Key Responsibilities

• Sales Process & Efficiency
• Build, document, and continuously improve sales processes to maximize productivity.
• Streamline tools, CRM usage, and lead management for better conversion rates.
• Sales Enablement
• Create and distribute sales materials such as pitch decks, product one-pagers, competitive comparisons, and posters.
• Develop and manage training sessions to ensure salespeople stay sharp and updated on products, pitches, and objection handling.
• Incentives & Performance Management
• Design and implement sales incentive structures aligned with company goals.
• Track, calculate, and report incentive payouts.
• Analyze sales scorecards and provide actionable insights to improve performance.
• Campaign Creation
• Occasionally design and execute targeted sales campaigns to boost pipeline and conversions.
• Partner with marketing to align messaging and resources.
• Data Analysis & Reporting
• Monitor sales KPIs, identify trends, and recommend corrective actions.
• Prepare weekly and monthly performance reports for leadership.
• End-to-End Sales Support
• Serve as the operational backbone for the sales leader — from strategy planning to daily execution.
• Coordinate cross-functional support from marketing, operations, and product teams to meet sales targets.

Qualifications

Why Join Us