Salesforce Business Intelligence Analyst

Job Title : Salesforce Data Analyst

Exp-5-8 Years

Location-Remote

Job Summary :

The Salesforce Data Analyst is a bridge between raw data and business insight. This role is responsible for ensuring data integrity, transforming data into actionable reports and dashboards, and empowering stakeholders to make data-driven decisions. The focus is on using data to answer business questions and drive efficiency.

Key Responsibilities :

• Data Governance & Quality :
• Monitor and maintain data quality, hygiene, and completeness within Salesforce.
• Develop and enforce data standards, validation rules, and duplicate management processes.
• Perform regular data audits and lead data cleansing initiatives.
• Reporting & Dashboarding :
• Design, build, and maintain complex reports, dashboards, and report folders in Salesforce.
• Translate business requirements from stakeholders (Sales, Marketing, Service) into technical reporting specifications.
• Empower business users with self-service reporting capabilities through training and documentation.
• Business Analysis & Insight :
• Analyze data trends to provide insights on sales performance, pipeline health, marketing campaign ROI, and customer support metrics.
• Support strategic planning by providing data-backed recommendations.
• Document business processes and data flows.
• Support & Collaboration :
• Act as a primary point of contact for ad-hoc data and reporting requests.
• Collaborate with Salesforce Administrators and Developers to communicate business needs for new fields, objects, or automation.

Required Skills & Qualifications :

and their relationships).

Nice-to-Have Skills :