Inside Sales Associate

About the Company

Epik is a pioneering platform transforming e-commerce with its unique "Try and Buy" model.

We empower consumers to experience products at home before making a purchase,

reducing friction and increasing confidence in buying decisions. Our innovative approach

blends convenience, trust, and technology to help brands boost conversion rates while

enhancing customer satisfaction. At Epik, we're reimagining the future of online shopping.

Job Title : Inside Sales Specialist

Location : Bangalore, India

Experience Required : 2+ years of experience

Job Type : Full-Time

Role Overview

We are looking for a motivated Inside Sales Associate to manage inbound and outbound sales conversations, close deals, and ensure seamless customer experiences. You will handle product queries, resolve concerns, collaborate with the customer delight team, and play a key role in driving revenue growth.

Key Responsibilities

• Convert demos to sales by making outbound closure calls.
• Convert inbound leads into sales by effectively pitching products and solutions.
• Handle product queries from potential customers and provide accurate, timely information.
• Collaborate with the Customer Delight team to resolve customer queries and ensure smooth handovers.
• Provide tailored solutions and address objections to ensure customer satisfaction and trust.
• Maintain detailed records of leads, opportunities, and conversations in CRM tools.
• Meet and exceed monthly / quarterly sales closure targets.
• Ensure high customer satisfaction and foster repeat business opportunities.
• Continuously learn and stay updated on product offerings and industry trends.
• Share customer insights and feedback with product and operations teams to improve offerings.

Qualifications & Skills

What You’ll Get

Why Join Epik?

To Apply : Send your resume to careers@getepik.in or Whatsapp - 9740784460