Assoc Tech Svc Desk

What Success Looks Like In This Role

• With guidance, performs routine support duties, including :

o Assisting with first line user support by guiding users through the necessary steps to restore functionality,

o Troubleshooting hardware, software and connectivity issues using remote access tools

o Escalating complex issues to 2nd and 3rd level resolver teams, and

o Coordinating and fulfilling end-user service requests including installation of software and user administrative related requests.

You will be successful in this role if you have :

High School diploma or GED required

Generally, less than 1 years' experience in area of responsibility

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [HIDDEN TEXT] or alternatively Toll Free : 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

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Skills Required

Troubleshooting Hardware