Job description
- Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution : online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes
- Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand Stone, Massage Heights, Rush Hair Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONIGUY.
- Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte s 2020 Technology Fast 500 . We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit : https : / / www.zenoti.com
What will I be doing
Solution and configure Zenoti to meet customer s business processesSolution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations.Extract, transform and load data across systems into ZenotiIdentify significant risks, unknowns, and define and drive mitigation plansAddress customer issues and concerns in a timely fashion to ensure customer satisfactionStay up-to-date with product knowledge, business flow, sales process and market dynamic.Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experienceMaintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products.Ensure the adherence to SLAs, and key metrics according to the organization s goals and objectivesCoordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations.What skills do I need
1-7 years of experience in implementing software systems with hands-on experience in data transformation, system validation, and migration tasks.Deep knowledge of features in MS Excel, working knowledge of database systems a plusAbility to use tools / scripts to transform data for setting up customer sitesAbility to innovate and develop tools to enhance the migration processExperience with data migrations and data mappingGood to have knowledge of Web Design using HTML,Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into ZenotiA technology-centric backgroundStrong logical, analytical, and problem-solving skillsExcellent communication skillsCan work in a fast-paced environment across multiple projects.Why Zenoti
Be part of an innovative company that is revolutionizing the wellness and beauty industry.Work with a dynamic and diverse team that values collaboration, creativity, and growth.Opportunity to lead impactful projects and help shape the global success of Zenoti s platform.Attractive compensation.Medical coverage for yourself and your immediate family.Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.Regular social activities, and opportunities to give back through social work and community initiatives.Skills Required
Html, Web Designing, Genetics