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▷ [Urgent] Head - HR Compliance, ER & IR
ISS Facility Services India Private LimitedIndia7 hours ago
Job descriptionBuild and sustain constructive industrial relations across diverse geographies. Liaise with external counsel, inspectors, and government officials; ensure smooth handling of inspections and audits. Assess legal risks in new client contracts / bids and provide compliance support during business expansion. Interpret evolving labor laws & policies; align internal policies, systems, and processes. Lead ER investigations, disciplinary matters, grievance handling, and dispute resolutions. Build awareness and train HR / business teams on compliance requirements. Present compliance dashboards & risk assessments to leadership. 12+ year's experience in HR Compliance & IR, preferably from Facility Management, Contract Staffing, Manufacturing, or other labour-intensive industries. Proven track record in multi-site compliance management and handling external stakeholders. Strong knowledge of Indian labour laws, risk assessment, and dispute resolution. Proven ability to handle litigation, audits, and trade union negotiations. High integrity, problem-solving skills, excellent stakeholder management, ability to influence senior leadership and manage ground-level dynamics. Hands-on, detail-oriented professional with strategic thinking ability. Join a market leader in facility management with a diverse and large workforce. Play a critical role in shaping compliance and IR practices in one of the most complex industries. Career growth opportunities within a global matrix organization. Inclusive, professional, and high-performance culture.
About ISS :
ISS Facility Services India Pvt Ltd is a part of ISS A / S, a leading global facility services company headquartered in Denmark. Established in India in 2005, ISS India provides integrated facilities management solutions across diverse sectors including healthcare, manufacturing, technology, banking and more.
Our comprehensive service offerings include cleaning, technical maintenance, security, catering, support services and workplace management, all designed to create safe, efficient, and engaging work environments.
With a strong focus on operational excellence, sustainability, and people-centric solutions, ISS India leverages its global expertise and local insights to help clients enhance productivity and maintain business continuity. Know more about ISS on
Position : Head – HR Compliance, Employee & Industrial Relations
Location : Mumbai (Andheri East)
Reporting To : CHRO
Purpose of the Role :
To lead Statutory HR Compliance and Employee / Industrial Relations across India, ensuring adherence to labor laws, building strong external stakeholder relationships, and safeguarding organizational compliance posture in a large, distributed workforce model. This is a leadership role within a complex, compliance-driven, multi-site FM environment.
Key Responsibilities :
- Drive pan-India statutory compliance across multi-site operations (Factories & Establishments) covering S&E, CLRA, PF, ESIC, PT, LWF, Gratuity, etc.
- Act as company representative before Labour Courts, Tribunals, Statutory
Authorities, Trade Unions and other external bodies.
Desired Experience :
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