Automation Specialist

Professional experience in business analysis and process automation using RPA and other techniques.

Ability to understand, map and identify improvement to business process with Microsoft Visio

Proficient in following languages (not limited to) : Java, C++, Python, HTML, JSON, JavaScript, Visual Basic for Application (VBA), Macro, SQL Queries

Highly proficient in Microsoft Office and Windows based applications

Expert in multiple automation software / platform i.e. UiPath, Automation Anywhere, PowerApps, MS Flow

Proactive, dynamic and creative, willing to take on any challenge and make a significant impact

Self-starter, technically competent, quick learner, problem solver, data driven, passionate professional with strong interpersonal, cross-team collaboration and communication skill

Experience working in a service management environment and knowledge of service management processes, e.g. risk management, change management, problem management etc.

Demonstrated attention to detail

Good written and verbal communication and people skills

Ability to produce persuasive and concise documents

Ability to work off own initiative and comfortable with delegated responsibility

Ability to work within a team