Passenger Revenue Accounting Specialist – Practice Setup

Job Title : Passenger Revenue Accounting Specialist – Practice Setup

Location : Bangalore / Pune

Experience : 12+ Years

Industry : Airline / Aviation / BPO / Shared Services

Key Responsibilities :

• Lead and execute day-to-day Passenger Revenue Accounting (PRA) tasks for client airlines :
• Ticket issuance, refunds, exchanges, and revalidations
• Sales, uplift, and flown revenue reconciliation
• Processing BSP / ARC reports and performing settlement validation
• Identifying and accounting for unflown tickets, breakage, and expired coupons
• ADM / ACM processing and dispute resolution
• Work on interline and codeshare revenue validation using proration logic
• Reconcile PRA data with ERP or GL systems; support month-end and quarter-end close activities
• Identify and flag anomalies, leakages, or exceptions in sales and revenue data
• Ensure data accuracy in airline-specific PRA tools and compliance with IATA standards
• Adhere to client-specific SLAs, TATs, and quality benchmarks
• Document process steps and keep SOPs and training manuals updated
• Collaborate with internal quality, automation, and transformation teams to enhance process efficiency
• Participate in client calls and support reporting and audit requirements as needed
• Drive the setup of PRA practice for airlines , including designing processes, defining workflows, implementing tools, and establishing governance standards
• Mentor and guide junior PRA team members and lead process improvement initiatives

Required Skills & Experience :

Good to Have :