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Systems Admin

Systems Admin

iO Associateschennai, India
11 days ago
Job description

Systems Admin

Type : Perm | Remote | India

Position Summary :

A leading education and training organisation is seeking a Managed IT Service Provider to deliver end-to-end IT support and management across its systems and infrastructure.

The role will involve conducting a comprehensive systems audit, providing user support, performing routine maintenance and ensuring timely updates and management of all IT operations. The organisation relies heavily on digital platforms to deliver world-class learning and collaboration experiences, making this partnership critical to maintaining consistent and secure operations.

Key Responsibilities :

  • Conduct a full systems audit to assess infrastructure, performance, and security.
  • Provide technical and user support to internal staff.
  • Oversee maintenance, updates, and system backups to ensure reliability.
  • Manage IT infrastructure, software licenses, and integration's.
  • Coordinate with third-party vendors for seamless operations.
  • Ensure systems remain secure, up-to-date, and compliant with best practices.

Systems Overview :

  • Core platforms include Microsoft 365 and Teams, Moodle (Enovation), Salesforce CRM, WordPress / WooCommerce (Flywheel), Sage / Xero, and Mailchimp.
  • The service provider will oversee these key systems, ensuring smooth connectivity, performance, and data protection across the organisation.
  • Be a key partner in supporting a digital-first learning organisation

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