Technical Support Engineer - IT Infrastructure Services (Blended Voice Process)

Experience required - 0 to 3 years

Job description

• Should have attended regular school / college with 10+2+3 as minimum qualification (regular / fulltime course) in any stream of subject, Diploma graduates - 10+2+3 years as minimum qualification.
• Good understanding of computer systems, mobile devices and other tech products.
• Ability to diagnose and troubleshoot basic technical issues.
• Fresher or has a work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Ability to provide step-by-step technical help, both written and verbal.
• Experience with solving computer related problems.
• Experience working with company escalation policy.

Role : T echnical Support - Voice / Blended

Client is : A Fortune 500 Global IT Services & Consulting Company

Employment Type : Full Time, Permanent

Role Category : Voice / Blended

Skills Required

Technical Support, Desktop Support, Mobile Devices, It Help Desk