Sales Coach

Job description

Business : Piramal Consumer Healthcare

Department : Sales Development

Location : Delhi

Travel : High

Job Overview :

The Sales Coach is responsible for driving field sales effectiveness by mentoring and coaching new and underperforming Territory Sales Officers (TSOs) and Area Sales Officers (ASOs). The role ensures seamless onboarding, structured induction, and ongoing capability development to enhance sales performance. The incumbent will work closely with Business Territory Managers (BTMs) and frontline sales teams to improve sales execution, process adherence, and overall productivity

Key Stakeholders : Internal

• Area Sales Managers (ASMs)
• Sales Officers / Area Sales Executives
• Zonal HRs
• Zonal Sales Managers (ZSMs)
• Territory Sales Officers (TSOs) / Area Sales Officers (ASOs)
• Sales Development Teams- ZSDMs
• Reporting Structure : -
• Reports To :   Business Training Managers (BTMs)
• Direct Reports :   No direct reports

ESSENTIAL QUALIFICATION :

Experience : -

KEY ROLES / RESPONSIBILITIES :

1. Field Coaching Sales Performance Improvement

Conduct  Joint Field Work (JFW)  per month with newly joined and low-performing TSOs / ASOs.

Drive improvement in  Process Parameter Incentives  .

Build capability of FF ( capability index )

2. Induction Onboarding Support

Support BTMs in executing  ideal induction programs  for new TSOs / ASOs

3. Training Capability Building

Conduct  capsule training sessions  for low-earning TSOs / ASOs within the designated area to improve their sales knowledge and effectiveness

Drive measurable improvement in knowledge test scores of trained employees

4. Monthly Knowledge Test Compliance Performance

Ensure  100% completion  of monthly knowledge tests assigned to TSOs / ASOs in the designated area

Monitor and drive  80%+ pass rate in the first attempt  for all participants on Enthraltech

Key Competencies : -

Skills Required

Sales, consumer healthcare, Fmcg