CRM Architect - MS Dynamics

About Us :

Talpro is leading the way in transforming the talent acquisition landscape.

We deliver innovative, sustainable, and cost-effective recruitment solutions tailored to todays business needs.

Our mission is to offer comprehensive hiring strategies that address immediate recruitment demands while laying the groundwork for long-term Description :

Years of Experience : Minimum 10+ Years preferred for Architects)

Role Type : Full-Time, Permanent (FTE with Talpro)

Notice Period : Immediate Joiners Only

Work Location : Hybrid

Work Mode : Hybrid

Mandatory Skills :

• Microsoft Dynamics 365 CRM (7+ years hands-on development)
• Customer Service Omnichannel setup and integration (Voice / Telephony Channel MUST)
• Logic Apps (Azure Logic Apps experience)
• C# with strong Object-Oriented Programming & Domain-Driven Design
• Power Platform : Power Apps (Model-driven), Power BI, Power Automate, Power Pages
• Microsoft Dataverse
• Dynamics 365 Customization : Plugins, Custom Workflows, Custom APIs
• SQL Server Integration Services (SSIS)
• Dynamics 365 Technical Architecture Design
• Excellent Communication Skills (English written & spoken)
• Proven experience in 45 full-cycle CRM implementations

Good to Have Skills :

Role Overview / Job Summary :

We are seeking a Dynamics CRM Architect with deep experience in Microsoft Dynamics 365 CRM and the Power Platform.

The candidate must bring strong technical expertise in Customer Service Omnichannel, especially in Voice and Telephony integrations, alongside hands-on proficiency in Azure Logic Apps.

This role requires a leader who can drive end-to-end solution architecture, development, and deployment of CRM systems, while also mentoring developers and working closely with business and IT stakeholders.

Strong communication skills, solution ownership, and a consultative mindset are essential for success in this high-impact client-facing role.

Key Responsibilities / Job Responsibilities :

(ref : hirist.tech)