Team Lead, Inspections

Job Description

Job Description :

• Lead the property inspection operations in a multi-client environment ensuring adherence to service level agreements and quality standards.
• Track team performance metrics, using data-driven insights to improve operational efficiency, enhance inspection quality, and reduce turnaround times.
• Manage multiple projects simultaneously, consistently meeting deadlines and delivering high-quality results within set timeframes.
• Communicate effectively with internal and external clients to ensure smooth workflow
• Serve as the subject matter expert and act as the communication link between staff members and customers as needed.
• Address and resolve inspection-related issues or escalations promptly.
• Collaborate with cross-functional teams across locations to resolve issues or challenges during the inspection process.
• Monitor daily production reports to ensure the team meets both production and quality targets.
• Analyze datasets to extract meaningful insights and make informed decisions.
• Perform staffing data analysis to ensure adequate staffing levels to handle expected volumes.
• Take on additional duties as required.

Qualifications

Additional Information

Prosperity

Good Health

Happiness

Skills Required

Data Analysis, Team Management, Microsoft Office Suite