Key Responsibilities :
- Experience in leading the ServiceNow testing projects for about 1 2 years and should have complete knowledge on the testing process
- Should have experience in preparing Test Strategy and Test Plan
- Relevant experience in testing ServiceNow ITSM Modules Incident management Change management Problem management Service Catalog etc
- ITOM SOM HRSD etc
- Relevant experience on ServiceNow Automated test framework ATF automation tool
- Proficiency in understanding the requirements and review test cases efficiently
- Should have involved in the ServiceNow Integrations validation
- Involvement in Test Execution Results Analyzing and Defect Reporting
- Good in Client communications and sharing the Monthly Weekly and Daily status report
- Should track the deliverables as project timelines and good in highlighting project risks
- Have good knowledge on Agile methodologies and SDLC process
- Good understanding of CMDB service mapping and Discovery
- Involved in Dashboards reports and SLA s testing
- ITSM Foundation and ATF Micro certification is an added advantage
- Proficient in handling upgrade and regression testing
- Ability to contribute to a high performing motivated work group by applying interpersonal and collaboration skills to achieve project goals
- Basic Knowledge on postman is an added advantage
Preferred Skills : Technology->
Infra_ToolAdministration-ITSM->
ServiceNow,Technology->
Infra_ToolAdministration-ITSM->
ServiceNow-ITBM
Skills Required
Servicenow, Regression Testing, Agile Methodologies, ITOM, Problem Management, discovery, Incident Management, Postman, Change Management, Sdlc Process, HRSD, Service Catalog