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Quality & Safety Manager - Cargo Terminal

Quality & Safety Manager - Cargo Terminal

Air India SATS Airport Services Private Limited (AISATS)dehradun, India
1 day ago
Job description

Core Job Responsibilities of a Quality and Safety Manager

1. Policy Development & Compliance

  • Develop and enforce quality and safety policies aligned with OSHA, DGCA, IATA, and other relevant regulations.
  • Ensure compliance with federal, state, and local safety laws.
  • Maintain documentation for audits and inspections.

2. Risk Assessment & Mitigation

  • Conduct regular safety audits of cargo handling areas, warehouses, and vehicle fleets.
  • Identify hazards (e.g., flammable materials, heavy equipment zones) and recommend control measures.
  • Implement corrective actions post-incident or near-miss.

    • 3. Training & Awareness

  • Quality and Safety briefing to all the staff
  • Organize quality and safety training for warehouse staff, forklift operators, drivers, and contractors.
  • Promote a safety-first culture through workshops and visual aids.
  • Ensure PPE usage and emergency preparedness.

    • 4. Incident Investigation

  • Lead investigations into accidents, injuries, or unsafe practices.
  • Prepare detailed reports and root cause analyses.
  • Liaise with insurance and legal teams if required.

    • 5. Coordination & Communication

  • Collaborate with terminal managers, customs officials, and logistics partners.
  • Act as the point of contact for regulatory bodies during inspections.
  • Communicate safety updates to senior management.
  • Responsibilities Checklist : Covers core duties like policy enforcement, audits, training, and coordination.
  • Audit Items : Key areas to inspect such as PPE, fire safety, vehicle checks, and documentation.
  • Incident Tracking Log : A table to record incidents, root causes, and corrective actions.
  • Tenant Compliance Issues : Common challenges in multi-tenant environments.

    • KPI’s

  • Tenant Safety Compliance Index - Measures how well tenants adhere to park-wide quality and safety standards.
  • Quality and Safety Culture Survey Score - Employee feedback on quality and safety practices and culture.
  • Incident Cost Reduction - Tracks financial impact of quality and safety improvements.

    • Qualifications :

  • Bachelor’s degree or Diploma in Logistics, Supply Chain, or related field.
  • At least 10 years of quality and Safety experience in Airlines, warehouse or logistics operations.
  • Strong knowledge of quality and Safety Audit, documentation and safety follow up protocols.
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    Quality Manager • dehradun, India

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