Ticketing manager

MDM Ticket management_Full-Time_Bangalore / Pune / Navi Mumbai / Noida / Hyderabad / ChennaiJob Title : MDM Ticket managementJob Type : Full-TimeLocation : Bangalore / Pune / Navi Mumbai / Noida / Hyderabad / ChennaiExperience : 4-6 yearsJob Description : Key Responsibilities :

• Ticket Management : Handle data maintenance tickets and ensure timely resolution using Service Now.
• Master Data Creation / Maintenance : Perform CRUD operations on product master data.
• Data Quality Monitoring : Assess and ensure data accuracy, completeness, and consistency. Develop and implement data quality standards.
• Collaboration & Coordination : Work with data owners and stakeholders to address data issues. Participate in daily stand-up calls.
• Reporting and Documentation : Generate data quality reports and document maintenance processes.
• Project Coordination & Governance : Support data governance policies and assist in forming a global data steward group.Qualifications :
• Bachelor's Degree
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• Experience with data governance and data quality initiatives.Skills :
• Familiarity with MDM tools and platforms (e.g., SAP MDG, Service Now)
• Minimum 2 years of data stewardship experience, preferably in Product Master Domain
• Must have : Chemical and industrial material knowledge.
• Ability to chase data across different groups and ensure timely updates.