Title : Compliance & Principal Officer (Payments Vertical)
Location : Gandhinagar (GIFT City Office)
Role Overview : You'll own payments compliance across key digital rails PSP in GIFT City, UPI, and Bill Payments ensuring robust processes that align with RBI, IFSCA, and NPCI regulations.
Your mission : develop & own entire compliance framework from ground zero, navigate regulatory changes, embed compliance in products, manage audits, and interface with regulators.
Key Responsibilities :
Regulatory Tracking & Implementation
- Monitor IFSCA updates and RBI, NPCI (UPI, BBPS, PA / PPI); implement across operations.
- Translate circulars into actionable compliance tasks.
- Proactive interaction and participation with regulatory authorities.
Product & Process Governance :
Lead compliance for GIFT City PSP offerings, TPAP onboarding, and BBPSagent / institution operations.Work closely with product and business teams to collaborate, optimize and review, various product journeys and processes to ensure a compliance first payments option to users.Draft and maintain policies, SOPs, and training modules, ensuring internal controls are audit-readyAudit & Reporting :
Support internal / regulatory audits, prepare compliance evidence, and ensure regulatory reporting (returns, STR, Ombudsman escalations)Act as SPOC with regulators (IFSCA, RBI, NPCI), manage compliance queries and escalations.Risk Management :
Oversee fraud, AML, sanctions, and operational risk controls across GIFT City PSP, UPI, and BBPS.Triage issues, escalate serious incidents, and respond effectively to regulator or auditor directives.Cross-functional Engagement :
Partner with Product, Tech, Ops, and Legal teams to integrate compliance into system design and changes.Engage regulatory working groups; act on industry guidance and peer practices.Experience & Expertise :
6–10 years in payments compliance with exposure to fintech, banks, or PSPs.Strong knowledge of RBI (PA, PPI, escrow), NPCI (UPI / TPAP, BBPS / AI), and IFSCA (GIFT City PSP) frameworks.Skills & Competencies :
Proactive tracking and implementation of regulatory updates.Hands-on policy drafting, documentation, and audit readiness.Excellent communication—regulatory liaison, internal advisory, training.Analytical mindset, problem-solving, and high ethical standards.Qualifications :
MBA, CA, CS, LLB, or equivalent.Professional certification(s) in compliance / regulatory risk a plus.Experience working in regulated financial hubs (e.g., GIFT City).Skills Required
Aml, escrow, Policy Drafting
