Guidewire PolicyCenter Business Analyst (P&C Insurance • Policy Admin • UAT • Integrations)

Role : Guidewire PolicyCenter Business Analyst

Position Type : Full-Time Contract (40hrs / week)

Contract Duration : Long Term

Work Hours : Standard (Must work until 11 : 30am EST)

Work Schedule : 8 hours / day (Mon-Fri)

Location : Hybrid - Pune, India (3x days onsite / week in India)

We are seeking a Business Analyst with strong experience in Commercial Property & Casualty insurance to support the Guidewire PolicyCenter Production Support team. This role focuses on monitoring incidents / requests, analyzing system issues, supporting workflows, and partnering with IT and business teams to ensure stable, efficient policy administration processes.

Key Responsibilities

• Monitor ticketing system, analyze incidents / requests, provide solutions, or escalate to IT teams.
• Troubleshoot and resolve application issues; perform root cause analysis and recommend improvements.
• Support Guidewire workflows and provide expertise on workflow design.
• Facilitate requirements gathering sessions, stakeholder meetings, and documentation reviews.
• Collaborate with development and QA teams to ensure accurate solutions and effective issue resolution.
• Support UAT planning, test case development, execution, and signoff.
• Ensure solutions improve operational efficiency and align with insurance business processes.
• Build strong relationships with business users to understand needs and support ongoing enhancements.

Required Qualifications