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Client Relations Specialist

Client Relations Specialist

Nature MorteNew Delhi, Republic Of India, IN
2 days ago
Job description

Job Title : Sales Associate

Location : Mumbai

Reporting to : Associate Director – Sales

Nature Morte Manifesto : We expect prospective employees to abide by the NM Manifesto of Integrity, Accountability and Transparency. These are our non-negotiables and serve as a prerequisite for a successful career at Nature Morte.

Integrity : Our true north. We value honesty, dedication, and a consistent commitment to our core values.

Accountability : We act consistently across situations and people. Nothing is not my work, and we go above and beyond to ensure quality and impact.

Transparency : We communicate transparently, especially when stakes are high and act consistently across situations and people.

Role Overview

As a Sales Associate , you will work closely with the Associate Director – Sales to ensure smooth execution of all sales-related processes. From closing deals to managing invoices and nurturing long-term client relationships, this role is key to both the operational efficiency and future growth of the gallery’s sales function.

Key Responsibilities

  • Sales Support & Deal Closure
  • Assist in progressing and closing art sales by coordinating with clients, artists, and internal teams.
  • Ensure timely follow-ups on pending deals and maintain updated sales trackers.
  • Invoicing & Documentation
  • Coordinate with the finance and operations teams to ensure invoices are raised and closed on time.
  • Maintain accurate sales documentation and ensure compliance with gallery policies.
  • Client Relationship Management
  • Support the development and nurturing of collector relationships post-sale.
  • Maintain a database of client preferences, purchase history, and engagement for future outreach.
  • Exhibition & Event Support
  • Assist during exhibition previews and gallery events by hosting clients and supporting sales conversations.
  • Prepare necessary sales materials, such as price lists and artist dossiers.
  • Internal Coordination
  • Work cross-functionally with the curatorial, logistics, and marketing teams to ensure a seamless sales process.
  • Escalate issues or delays promptly to the Associate Director – Sales

Goals of the role :

  • Enable efficient and on time support to sales managers and sales leaders, by ensuring timely invoicing, client support and building client relationships
  • Provide data analytics to sale team for planning and prioritizing clients.
  • Ideal Candidate Profile :

  • 2–4 years of experience in sales coordination, client servicing, or account management — ideally in the art, luxury, or lifestyle sectors.
  • Excellent organizational and communication skills.
  • Strong attention to detail and ability to manage multiple parallel conversations and tasks.
  • Comfort with working in a fast-paced, high-touch environment with discerning clients.
  • A genuine interest in contemporary art and artist-led storytelling is a plus.
  • Work Schedule :

  • Six (6) days per week, with Monday as the regular weekly day off.
  • Hours : 11 : 00 AM – 7 : 00 PM, with flexibility required during exhibition openings, special events, and art fairs.
  • 📩 How to Apply

    Interested candidates may share their CVs and relevant details at :

    📧 teamhr@naturemorte.com

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    Client Specialist • New Delhi, Republic Of India, IN

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