Manager, Credit Implementation (L09)

JOB_POSTING-3-76155-2

Job Description

Role Title : Manager, Credit Implementation (L09)

Company Overview

Synchrony (NYSE : SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles

Organizational Overview

Credit Strategy implementation team actions across the lifecycle of a customer. Spread across 4 pillars, the team caters for implementation and infrastructure requirements for Acquisition, Account Management, Transaction Fraud and Collections strategy partners and brings it all to life through appropriate decision tools and technologies. The exposure to all functions involved is driven by strong cross functional collaboration, automation, efficiency, access to numerous alternative data sources, new age technologies, focused strategies. You will have access to some unique product propositions, functional and leadership training, senior leadership teams.

Role Summary / Purpose

As Manager – Account Management Implementation team, you will work on major business initiatives that contribute to Synchrony's growth and productivity objectives. As an individual contributor, you will be responsible for managing strategies in multiple implementation tools and support end-to end implementation team's requirements. You will proactively manage efforts to maintain stakeholder satisfaction, collaborate with multiple US teams for accurate work delivery.

Key Responsibilities

Required Skills / Knowledge

Desired Skills / Knowledge

Eligibility Criteria

Bachelor's degree in any discipline with 2+ years of relevant experience in consumer / commercial credit or risk management, lending, marketing, or appropriate field in a credit card / consumer lending environment or in lieu of a degree 4+ years of relevant work experience

Work Timings

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06 : 00 AM Eastern Time – 11 : 30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants

Grade : Level 9

Job Family Group

Credit

Skills Required

Ml, Unix, Sas, Mainframe, Ai, dmp , Tableau, Jira, Sql, Fico, Vba, Powercurve, Excel, Python