Hands-on Experience on Zscaler Cloud Proxy ZIA & ZPA, Z-App Mobile and other features.
Manage and Troubleshoot Zscaler App portal by creating Application Control and Web Control policies,
Day to Day Responsibilities :
Proactive addition of client public IPs on the Zscaler Admin Portal.
Maintenance of client public IPs clean up (removal in case of decommission)
Maintain URL filtering rule set.
Setup new rules for URL categorization (when Zscaler sends a notification)
Create URL exceptions for uncategorized traffic.
Maintain Admin accounts and roles for access to Zscaler admin portal.
Communicating to customer about planned maintenance / outages on Zscaler nodes.
Proven experience Configuring authentication in Okta (SAML 2.0), TLS / SSL Interception on Zscaler cloud ZIA, Maintain Users / User Groups for authentication on Zscaler (AD / Manual)
Timely backups of the rule sets on admin portal.
Maintain bandwidth classes, if a new website is identified to be prioritized, it needs to be amended / maintained.
Present settings for Advanced Threat protection / Malware Protection Client Security team for audit / verification.
Maintain Cloud Policy policies for sites using Cloud Firewall.
Maintain Network Services, and IP / FQDN Groups which are used in firewall control.
Interact with Zscaler support for cases where we require support on Zscaler cloud, URL, functionality related issues. Weekly call with Zscaler TAM to understand operation related crunches (if any).
Block any malicious IPs on Zscaler, as notified to SOC and identified as a threat by Client.
Create sub-locations on Zscaler admin portal for sites For ZApp, control the version of the application to be used by end users.
Test new versions / features of ZApp and present findings to Security Architecture team.
Maintain appropriate App Profile control by AD.
Whitelist the newly added Zscaler nodes on Firewall, Pulse VPN, and Azure.
Troubleshoot with end users to determine if its a proxy related issue, Maintain Sandbox controls on Zscaler